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Terms and Conditions  

TERMS OF SERVICE

Introduction
These Terms and Conditions (“TCs”) constitute the full terms and conditions that apply to the agreement between you and Ritaj Telecommunications Co. “RTC” and supersede and replace any prior written or oral terms.
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Definitions
“RTC”, “Our”, “Us”, and “We” means Ritaj Telecommunications Co., a Palestinian registered company with its registered address at 61/121 Al-Rashid St., Southern Rimal District, Gaza, Palestine.  “You” and “Your” means the person with whom RTC enters into the agreement with. “Service” means our providing You with the capability to make telephone calls from a personal computer using the Software. “Software” means the computer software that you must use in order to use the Service. “Billing Month” shall mean, the period of time commencing on the date on which we provide you with the means to access the Service and concluding on the day before that day in the following month.

Right to Cancel
Under the Distance Selling Regulations (2000), where you are subject to them, you have the right to cancel the agreement until the end of the 14th working day after the date on which the agreement was formed. WHERE YOU AGREE TO RECEIVE THE SERVICE BEFORE YOUR RIGHT TO CANCEL EXPIRES YOU LOSE YOUR RIGHT TO CANCEL THE AGREEMENT. Where you choose not to receive the Service until after the end of your right to cancel we will not provide the Service until after your right to cancel expires. Where you retain the right to cancel and want to cancel the agreement during your right to cancel you must write to us, ensuring that your letter reaches us before the expiry of your right to cancel, to tell us that you want to cancel the Agreement. Where you retain the right to cancel and give us notice that you want to cancel during your right to cancel we agree to return any payment made by you within 30 days of the date on which we receive your notice.

When and How the agreement is formed
When you contact us to place an order for the Service, You are making an offer to us that is open and capable of acceptance. You agree that we have no obligation to accept your offer and that We may refuse any offer you make for any reason. We accept your offer to purchase the Service when we provide you with the means of using the Service.

Payment
The Service is provided prepaid in US Dollars and In order to make use of the Service, including making use of any free calls that you may be entitled to your account must be in credit.

Charges
You will be charged for your use of the Service at the rates applicable at the time that You use the Service. Current rates are available on the website, www.ritajtelecom.com. Our rates are variable and you should check the applicable rate each time before each occasion that you use the Service. Except where you have the right to cancel this Agreement under the Distance Selling Regulations (2000) as detailed herein, account credit is non-refundable and can only be used for the Service.

Your responsibilities
You agree to use the Service only where it is lawful for You to do so and agree to abide by any laws and regulations regarding Your use of the Service in addition Your responsibilities as are defined herein. It is your responsibility to ensure the confidentiality of your password and account details any and all usage of your account. You agree to notify us of any unauthorized use of your account within 24 hours of your discovery of such unauthorized use. You agree that you are wholly responsible for the content of your use of the Service and agree not to transmit any material which is unlawful or which violates or infringes the rights of any third party. You agree not to attempt to gain, or permit any third party to attempt to gain, unauthorized access to the Service. You agree to indemnify us against any claim or demand arising out of, or due to, Your use of the Service.

Termination

You may terminate this agreement at the end of any Billing Month on giving Us written notice, such notice to be received before the end of the subscription month. Where You terminate this agreement You agree that We shall be entitled to We may terminate this agreement at any time where We determine that You are in breach of these TCs, have acted inconsistently with the spirit of these TCs or violated Our rights, or the rights of any third party or where We are obliged by any lawful court, regulator or other authority to terminate this agreement. We may also terminate this agreement where your account has been dormant for a period of at least 6 months.

Miscellaneous

RTC may transfer or assign its rights or obligations under the agreement at any time. You are not permitted to transfer or assign your rights or obligations under the agreement at any time. This agreement is governed by the laws of Palestinian Territories, Israel and both you and we agree to be subject to the non-exclusive jurisdiction of the courts of Palestinian Territories, Israel. Where we enter into an agreement with you that is subject to these terms and conditions, you agree that the language of this agreement is English. A finding that any provision of these TCs is, or has become, invalid, illegal or unenforceable in any respect under applicable law shall not affect or impair the validity, legality or enforceability of any other provisions of these TCs. Failure by any party, at any time, to enforce any of the terms of this agreement shall neither be construed as a waiver of any right or remedy nor shall in any way affect the validity of this agreement, or any part thereof, and no waiver of a breach of this agreement shall constitute a waiver of any subsequent breach. The section headings in these TCs are for convenience only and have no legal or contractual effect. Nothing in these TCs confers, or is intended to benefit any third party or to confer any right on any third party to enforce any term of this agreement RTC may amend these TCs at any time. Any amendment to these TCs that has a negative effect on you shall be notified to You and if You do not accept the amendment they shall not take effect in respect of the agreement for which these TCs were originally valid.

Terms and Conditions of Use of RTC (SME)
Definitions
“We”, “Us” and “Our” means Ritaj Telecommunication Co., a company registered in Gaza Palestine with its registered address at 61/121 Al-Rashid St., Southern Rimal District, Gaza, Palestine. “Device” means an electronic device that is supported by the Service. A list of supported Devices is available at www.ritajtelecom.com. “Service” means the ability to make and receive voice transmissions using one or more personal computers (“PC”) or Device, and a Virtual Number. “Service Account” means the fee paid to Us to use with the Service. This fee is non-transferable, non-refundable and has no value other than to permit you to use the Service. “Virtual Number” means a non-geographical telephone number, which when voice calls are made to it are routed to your Service.

Formation of Agreement
In applying for the Service, Device and/or Virtual Number you are making an offer that We are capable of accepting but which We are not obliged to accept. When we agree to provide you with the Service and/or Device, We are accepting your offer and the contract between you and Us is formed at that point.

Payment
Payment for the Device, where We charge, is due before delivery. Payment for the Virtual Number is payable in advance and is for the fixed period of one year. Payment for the Service is payable in advance, in those currencies stated on the website and is only noted on your Service Account when it is received. Where You have a negative balance, monies received will initially be applied to that negative balance. You may check the balance of your Service Account using our online tool. However, the value stated may not be the actual amount remaining if you are using the Service whilst you are checking the balance. Where your Service Account has a zero or negative balance you will not be able to use the Service and any transmissions being made or (as may be) received at the time at which the Service Account has zero or a negative balance will be terminated.

Using the Service with a PC or Device
Where you use the Service with a PC or Device you have to configure the each PC or Device with the PIN number that We provide to you. Any PC or Device that is not so configured will not be able to access the Service.

Transmission Costs
We will charge you for any transmission made using the Service except where such transmission is a voice transmission and is made directly from one Device to another Device. The amount we charge is based on the applicable rate at the time the transmission is made. You may locate the rates on our website at www.ritajtelecom.com.

Virtual Number
Where we agree to provide you with a Virtual Number We are solely licensing your use of that Virtual Number in conjunction with the Service and/or Device. The Virtual Number is of Our sole choosing and where We obtain revenue from the Virtual Number you are not entitled to it, or to any part of it. You right to use the Virtual Number terminates upon the termination of this Agreement. During the period in which the Virtual Number is licensed to you, you may use it and advertise the use of it only in connection with the Service and/or Device and are responsible for ensuring that any use and or advertisement of it is in accordance with prescribed laws and regulations. Where we suspend the Service in accordance with the terms stated herein we may suspend and/or terminate your license to use the Virtual Number in which case you shall not be entitled to any refund, in full or in part, of any payment made by you for the Virtual Number.

License Agreement
We, Our affiliates or associates own all of the intellectual property rights in the Service and Device. We herewith grant you the non-exclusive right to use the Service and/or to use the Device in accordance with these terms and conditions. This right includes the right to permit other persons to use the Service and Device when supervised by you, your employee or agent acting on your behalf for financial reward. You are not permitted to alter, copy, attempt to alter or copy, any aspect of the Device or the software that is embedded therein, nor may you permit or allow any third party to do such things.

Your Responsibilities
You are responsible for any transmission made using the Service whether or not it is made with your consent. You are responsible for ensuring the security of your PIN number and are, in addition to your other responsibilities, responsible for any transactions made, or made and subsequently refused, using your PIN number. You are responsible for the content of any transmission made using the Service and agree not to transmit any material that is illegal, unlawful or breaches any third parties rights. You agree to indemnify and hold Us, Our affiliates and associates, free from any claim or demand, including legal costs, made by any third party arising out of your use of the Service. You are responsible for your internet connection including, without limitation, the physical connection between the PC and/or Device and the public telephone network that you use. You are responsible for ensuring that the Device is used in a manner consistent with the user guide that We provide and in a manner which is not inconsistent with any law or regulation.

Our Right to Suspend the Service
We may suspend the Service at any time, and or block any transmissions from any Device, at any time without notice where: We believe that you have violated, or acted inconsistently, or contrary to the letter and spirit of, these terms and conditions; where We believe that your use of the Service and/or Device contravenes the rights of any third party; or when required to do so by any lawful authority.

Limited Liability

Under no circumstances may We, or affiliates, associates, employees or agents, be held liable for any direct, indirect, incidental, special or consequential damages that result from your use of the Service and/or Device. Where applicable law restricts the limitation of liability we restrict Our liability to the full extent permissible by law. Nothing in these terms and conditions is intended to exclude any liability for death or personal injury arising out of our negligence.

Miscellaneous
These terms and conditions are the complete and exclusive statement of the mutual understanding of the parties and supersede and replace any prior written or oral agreements and communications regarding the Service and Device. Except as may be provided for herein, any amendment to, or waiver of the observance of, these terms and conditions is only valid with our express, written consent. A finding that any provision of the terms and conditions is, or has become, invalid, illegal or unenforceable in any respect under applicable law shall not affect the validity, legality or enforceability of the remainder of these terms and conditions provided that the commercial purpose of this agreement remains capable of performance. These terms and conditions are subject to the laws of Palestinian Territories, Israel and the exclusive jurisdiction, excepting other member states of the EU, of the courts of Palestinian Territories, Israel. The section headings in these terms and conditions are for convenience only and have no legal or contractual effect nor may they assist in the interpretation of any provision of these terms and conditions.

Terms and Conditions of ritajtelecom.com Website
Use of this site is provided by RTC subject to the following Terms and Conditions: This website is owned and operated by RTC (“We,” “Us,” “Our”), a Palestinian registered company with its registered address at 61/121 Al-Rashid St., Southern Rimal District, Gaza, Palestine. For your personal viewing, access and use by you of this website indicates your agreement to these Terms and Conditions

Privacy
Any personal information you supply to us when you use this Web site will be used in accordance with Our Privacy Policy

Intellectual Property Rights
All trademarks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organization and layout of this Web site) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Web site or the underlying software code whether in whole or in part. However, the contents of this Web site may be downloaded, printed or copied for your personal non-commercial use.

Authorized Use of Website
The User warrants that in its use of the Web Site it shall: use the Web Site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Web Site by any third party; not engage in any conduct which is unlawful; not interfere electronically or manually with the operation or functionality of this Web site deface, alter or interfere with the appearance of this Web site or the underlying software code; not upload, post, transmit or distribute any material or information which contains a computer virus, or other code, files or programs intended or having for effect to disrupt or otherwise adversely affect the operation of the Web Site or of other Users’ computer systems. We are entitled to remove any material or restrict or terminate your access to the Web Site in the event that any of the above warranties are breached.

Limitation Of Liability
In no event will We be liable for any direct, indirect, special or consequential losses or damages of whatsoever kind arising out of access to, or the use of this Web site or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.
Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence.

Changes
We may make changes to this website at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this Web site. By continuing to use this Web site, you are deemed to accept the changes and/or the modified Terms and Conditions.

Miscellaneous
A finding that any provision of these Terms and Conditions is, or has become, invalid, illegal or unenforceable in any respect under applicable law shall not affect or impair the validity, legality or enforceability of any other provisions of these Terms and Conditions. The section headings in these Terms and Conditions are for convenience only and have no legal or contractual effect. Nothing in these Terms and Conditions confers, or is intended to benefit any third party or to confer any right on any third party to enforce any term of this agreement.
These terms and conditions are subject to the laws of Palestinian Territories, Israel and the exclusive jurisdiction, of the courts of Palestinian Territories, Israel.

Termination
If you do not accept these terms and conditions in full, you do not have permission to access the Contents of the Web Site and therefore should cease using the Web Site immediately.
We reserve the right to terminate the provision of the web site or restrict your access to the web site without any prior notice to you for any reason whatsoever, including where we consider that you are acting in breach of the Terms.

 
 
 
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